afc RETURN POLICY - Bon Vita Shop
FREE SHIPPING TO THE UK AND ON ALL INTERNATIONAL ORDERS WHEN YOU SPEND £60 OR MORE

RETURN POLICY

We aim to deliver the highest quality of customer service as this is the most important part of our business. Each item is thoroughly checked and packaged before it is shipped out. We have provided customers with a full description of each item and the sizing options available so that they know exactly what they will be receiving. If you need any assistance prior to finalising your purchase, please contact us and one of our highly experienced sales representatives will be able to help. In saying this, if for any reason you are not happy with your purchase, please email us at sales@bonvitastyle.com. However, before doing so, please acknowledge our terms below.

TERMS

  • You must contact us within 7 days of the item arriving.
  • The item must not be worn and must contain all original packaging.
  • You may be asked to provide photographic evidence of your item.
  • Exchanges will only be considered on a case-by-case basis.
  • Sale items cannot be returned or exchanged.
  • Customers are responsible for return shipping costs.
  • Customers are responsible for goods that are lost in transit when being returned.
  • Refunds will only be provided once items have been received.
  • Upon evaluation of your case, our decision will be final.

Failure to meet our terms may result to an automatic denial of your request.

SIZE GUIDE

 BRACELETS

Our bracelets come in one size and are easily adjustable to fit most wrist sizes. Before beginning, ensure your bracelet is on the desired wrist. Next, using your opposite hand gently squeeze the ends of your bracelet around your wrist, just enough for it to fit comfortably and so that it can still be removed with ease. They will not fall off if adjusted properly.

HATS

Our hats come in one size and are easily adjustable using the snap on the back of the hat. Our hats will fit most head sizes and shapes. Use the snap to change the size as required to create a comfortable fit.